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12. ACTION POINTS
12.1 The four bed dormitory in residential areas 'A'1 should be upgraded and made fit for purpose (paragraph 2.7).
12.2 Complaint forms should be available in all residential areas (paragraphs 2.10, 2.14, 2.20, 2.22, 2.31, 2.36, 6.14).
12.3 Mattresses should be replaced when they become thin, worn and dirty (paragraphs 2.11, 2.19, 2.26, 2.40, 2.46).
12.4 Windows should have proper curtains (paragraphs 2.11, 2.26, 2.40).
12.5 Broken safes in cells should be repaired (paragraphs 2.11, 2.38).
12.6 The residential areas 'A'2 and 'A'3 should be redecorated (paragraph 2.11).
12.7 Electrical cleaning equipment should not be stored in the four shower areas in residential areas 'A'2 and 'A'3 (paragraph 2.12).
12.8 Notice Boards should provide information which prisoners might need (paragraphs 2.14, 2.20, 2.31).
12.9 The cells in residential area 'B'Zero should be redecorated (paragraph 2.26).
12.10 The central living/recreational area in residential area 'B'Zero should be made fit for purpose (paragraph 2.28).
12.11 The telephone in residential area 'B'Zero should be re-positioned to allow privacy (paragraph 2.28).
12.12 Record keeping in 'B'Zero should be improved (paragraph 2.28).
12.13 Prisoners should have access to reading lights at night in 'D' Hall (paragraph 2.38).
12.14 Bunk beds in 'D' Hall should be made safe (paragraph 2.39).
12.15 Inappropriate pictures of women should be removed from the cells in 'D' Hall (paragraph 2.39).
12.16 The excessive flammable material in 'D' Hall should be reduced (paragraph 2.40).
12.17 The shower curtain in 'E' Hall should be replaced (paragraph 2.42).
12.18 The cell areas in 'E' Hall should be kept clean and should be redecorated (paragraph 2.43).
12.19 The timing of meals should be reviewed (paragraph 2.57).
12.20 The brunch available at weekends should be improved (paragraph 2.57).
12.21 A routine programme for washing duvets should be reintroduced (paragraph 2.61).
12.22 The 'Back Field' should be made more accessible to prisoners (paragraph 3.6).
12.23 The taped safety message on RCS vans should be relayed at the start of every journey (paragraph 3.11).
12.24 Female prisoners should not travel from Stranraer Sheriff Court to Cornton Vale via Dumfries with male prisoners in the vehicle (paragraph 3.12).
12.25 Drinking water should be available in the reception area (paragraph 3.14).
12.26 Admission interviews should be conducted out of the view of other prisoners (paragraph 3.17).
12.27 Induction should be completed within 72 hours of admission for all long-term prisoners (paragraph 3.26).
12.28 Prisoners subject to ACT2Care should sign to confirm that they have attended case conferences (paragraph 3.28).
12.29 Cell call bells of prisoners on high risk must be answered promptly, and if staff have to leave the area the cell bells must be monitored from another area (paragraph 3.30).
12.30 The accuracy of ACT2Care paperwork should be monitored (paragraph 3.31).
12.31 The Equality and Diversity Forum should hold regular meetings (paragraph 4.4).
12.32 Records should be kept of prisoners searched (paragraph 4.12).
12.33 The system for booking visits should be improved (paragraph 5.4).
12.34 The reasons for the low uptake of the father and child bonding visits should be examined (paragraph 5.5).
12.35 Pictures of the FCDOs should be placed in the visits waiting room and visits room (paragraph 5.6).
12.36 The FCDOs should be able to carry out their duties in privacy (paragraph 5.6).
12.37 Families should have the opportunity to participate in induction sessions (paragraph 5.7).
12.38 Visitors should not be called into the visits room by the prisoner's surname (paragraph 5.9).
12.39 Writing materials and a copy of the Prison Rules should be available during Orderly Room proceedings (paragraph 6.3).
12.40 Muslim prayer meetings should happen as timetabled (paragraph 6.8).
12.41 The ongoing difficulties with software which have prevented prisons from completing the 'European Computer Driving Licence' should be resolved (paragraph 7.4).
12.42 The layout of the production workshop should be improved to simulate a realistic environment for purposeful employment (paragraph 7.7).
12.43 Learning records for all long-term prisoners should be supplied to the Learning, Skills and Employability Centre (paragraph 7.14).
12.44 Formal arrangements to celebrate the success of prisoners in education should be put in place (paragraph 7.22).
12.45 Targets for improvement through the annual self-evaluation exercise for LSE should be SMART and linked to the weaknesses identified (paragraph 7.25).
12.46 The library should be made more conducive to learning (paragraph 7.28).
12.47 Prisoners should have easier access to legal texts in the library (paragraph 7.29).
12.48 Prisoners should have better access to materials that take account of the cultural and religious background of the prisoner population (paragraph 7.29).
12.49 All prisoners should have access to the library facilities (paragraph 7.30).
12.50 The officer with responsibility for the library should receive specific training in library management (paragraph 7.30).
12.51 A partnership link should be established between the prison library and the local authority library service (paragraph 7.30).
12.52 The games hall should be redecorated (paragraph 7.31).
12.53 Access to PE should be increased (paragraph 7.32).
12.54 The referral process to see health care specialists should be reviewed (paragraph 8.8).
12.55 One-to-one support for prisoners with mental health problems should be available (paragraph 8.12).
12.56 An adequate amount of emergency medical equipment should be available throughout the prison (paragraph 8.16).
12.57 The timing of weekend medications, particularly the practice of administering anti-depressants and night time sedations from 16.15hrs onwards should be reviewed (paragraph 8.19).
12.58 Officers with no knowledge of, or training in, standards of practice of administration of medicines should not be the second signatory for the administration of controlled drugs (paragraph 8.20).
12.59 On admission, prisoners should receive a 12 to 18 day detoxification programme (paragraph 8.21).
12.60 The reason why a significant number of prisoners fail to attend hospital appointments should be examined (paragraph 8.24).
12.61 The process of informing a prisoner of his hospital appointment should be reviewed (paragraph 8.24).
12.62 Enhanced addictions services should be available to prisoners serving less than 31 days (paragraph 8.30).
12.63 Prisoners wishing to access addictions services should be able to do so confidentially, and there should be a secondary assurance process to ensure that all referrals are passed on (paragraph 8.32).
12.64 The abandonment of a structured risk of harm assessment should be reviewed (paragraph 9.5).
12.65 The personal officer scheme with regard to meeting the prisoner prior to, and attendance at, ICM meetings should be re-invigorated (paragraph 9.7).
12.66 All Risk Management Group meetings should be chaired by a senior manager (paragraph 9.8).
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