The Adult Support and Protection (Scotland) Act 2007: Part 1: Draft Guidance on Adult Protection Committees (APCs)

POTENTIAL FRAMEWORK FOR ADULT SUPPORT AND PROTECTION AUDIT AND EVALUATION

Service user outcomes: views

Confident about process
More/less/same safe because of process
More/less/same protected because of process
Feel listened to
Feel response was helpful
Feel well supported in process
Feel well informed
Given access to advocacy and representation
Percentage of users of community care services feeling safe ⁹
Percentage of community care users and carers satisfied with involvement in their health and social care packages ¹⁰

Procedures, practice and performance: quantity and quality

Information
Service user involvement
Carer involvement
Advocacy
Assessment, management, professional practice
Referral, assessment, risk assessment
Medical examination
Police involvement
Emergencies
Adult protection conferences
Care management plan / protection plans
Specialist and legal advice and assistance
Care management, risk monitoring and review
Recording, case records, significant event histories and meeting minutes
case transfers
Use of services (support service [day services and care at home], housing support service, care home service)

Relations between agencies

Information sharing
Clarity about roles and responsibilities, quality of communication, information sharing and co-ordination, dispute resolution
Council adults, criminal justice, children/families, housing, legal
NHS acute hospital including A&E, community health including GPs
Police protection units, community
Care Commission
Service Providers
All including 'out of hours' services

Management of services and staff

The Scottish Government