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LEARNING TO MAKE A DIFFERENCE
HAVE A HEART PAISLEY
PROVIDING A UNITING FOCUS FOR ACTION ACROSS A BROAD FRONT TO PREVENT CORONARY HEART DISEASE, PROMOTE GOOD HEALTH AND REDUCE HEALTH INEQUALITIES IN PAISLEY, SCOTLAND'S LARGEST TOWN.
About Have a Heart Paisley
Paisley has one of the worst coronary heart disease (CHD) records in Scotland. In some parts of the town, the CHD death rate is up to 50% higher than Scotland as a whole. HaHP aims not only to prevent CHD from developing in the first place but also to promote recovery, prevent worsening of CHD and reduce the risk of recurrence of heart attacks in people who already have the disease. Have a Heart Paisley (HaHP) is striving to make healthier choices easier to make and maintain for the people of Paisley. It aims to influence the lifestyles of individuals, families and communities. Vitally, it is concerned with protecting against CHD through issues of life circumstances, environments, and local services, with a specific focus on reducing health inequalities.
Because of the many influences on CHD and the wide-ranging improvements in environment, lifestyle and services needed to prevent it, the solution requires close working between various agencies and sectors, and all the communities and people of Paisley. HaHP is working through existing services and networks and building new ones where they are needed. From the earliest planning stages, HaHP has been a partnership initiative involving a range of organisations and groups, including: Argyll and Clyde NHS Board, Renfrew and Inverclyde Primary Care NHS Trust, Argyll and Clyde Acute Hospitals NHS Trust, Paisley Local Health Care Co-operative (LHCC), Renfrewshire Council and numerous community groups. While different partners take the lead role for particular strands and projects, the emphasis always is on collaboration and co-operation between partners.
HaHP aims to apply lessons learned from elsewhere and at the same time test new activities and ways of working. HaHP's approach comprises five main strands of work:
Call to action.
Building community capacity.
Opportunities, environments and lifestyles.
Developments in health care and health information.
Learning and development.
These strands are being woven together to create a new Paisley Pattern of better health. Much has been achieved in HaHP's first year.
Key achievements
Call to action
If HaHP is to achieve the necessary step-change in action for CHD prevention it must capture the imagination of all the people of Paisley; promote self-belief among individuals, families, agencies and the town as a whole that they can do something to put Paisley on the health map; and win their commitment. Wide-ranging communication activities over the year have aimed to raise awareness of Have a Heart Paisley, promote healthy lifestyle messages and encourage community participation in community events and projects. The local response to these activities has been good - preliminary information suggests that 73% of the Paisley population recognise HaHP as a 'community project to reduce heart disease'. Wider interest in HaHP is growing. In its first year, the Have a Heart Paisley web site -
www.haveaheart.org.uk - received around 130,000 hits.
Community capacity
HaHP is building on existing initiatives which are improving the health of people living in Paisley's more deprived neighbourhoods and delivering wider regeneration. Paisley has been sectored into four locality networks, each with its HaHP co-ordinator whose job it is to facilitate the development of community activities and strengthen links between agencies and community groups. A major aspect of encouraging and supporting community participation has been the funding of community-based projects. In its first year, HaHP invested around 350,000 in over 50 local or Paisley-wide community projects, initiated and implemented by members of the community to address their specific health needs. The aim of the projects is to provide healthy advice and activities at a local level that relate to the three main causes of heart disease: unhealthy eating, lack of physical activity and smoking. Some examples include:
Health on Wheels: a mobile food initiative that provides local communities with easy access to affordable, healthy, good quality food. The project was formed in response to research carried out by Renfrewshire Food Federation which showed that many communities in Paisley could not buy basic, healthy produce (such as fruit and vegetables) locally. Recipes and food packs are also available to encourage healthier cooking skills and eating habits.
Parents at Play: encourages children to be active at break times, providing safe and constructive play opportunities every day during term time. Parents have been trained in constructive play and act as play leaders to run the play sessions and ensure playground order. They are also able to pass on this training to new parents who volunteer to assist.
Hot Hoops: a major partnership initiative involving HaHP, Paisley Partnership, Paisley and District Basketball Association and other local organisations. Backed by Lindsay Lang, the People's Award Winner for Sport in the Community, the scheme provides basketball hoops in local areas. The aim is to create a series of 'safe zones' where young people can shoot hoops, get formal training or simply meet friends. By the end of Year 1, weekly sessions were being run in five community venues, and 26 local people, including some community police, had been trained as coaches. A Kool Hoops indoor project is planned for the winter months and additional venues will expand this innovative scheme in spring 2002.
Beechwood Busters: offers local counselling and group support for smoking cessation and weight control.
Lifeline Blackhall: focuses on healthy eating, with cookery classes and fun activities such as line dancing.
Heartfelt Activities: provides a programme of physical activity for adults, with instruction and equipment available at the local community centre.
Developments in health care and health information
Early intervention and assistance for those with or at risk of CHD is vital. In HaHP's first year:
a ground-breaking CHD register has been created to help ensure that more people affected by heart disease, and those with a high risk of developing it, receive the best, up-to-date treatment available
an innovative menu-based cardiac rehabilitation programme has been established at the Royal Alexandra Hospital, allowing four times as many patients to benefit
hospital and primary health care teams have developed local clinical guidelines to improve services and care pathways for CHD patients.
The new, purpose-built, Health at Heart Centre has enabled the cardiac rehabilitation service to be extended to all patients seen in the hospital who have a new diagnosis of heart disease (including angina or heart failure) or who experience a change in an existing condition. Previously, the service could accommodate only those who either sustained a heart attack or had an angioplasty or coronary artery bypass surgery. Patients now access a wider range of exercise and information services that are tailored to their own individual needs, including assessment at a one-stop clinic. Links forged between the various health professionals and the local community are helping to continue the rehabilitation process by providing a support network outwith the hospital environment.
HAVE A HEART PAISLEY REGISTER The Have a Heart Paisley Register will help ensure that people affected by heart disease and those with a high risk of developing it, receive the best, up-to-date treatment available and do not 'fall through the net'. The register, developed at the Royal Alexandra Hospital, is unique in the UK, not only in providing a central data store that allows instant access to information that will improve patient care, but also in its use of innovative information technology. In addition to ensuring that patients are receiving the right treatment, the register will allow GPs to immediately inform patients of any relevant new information or drugs that become available. This kind of immediate communication will help reduce the risk of further problems for many patients. Information for the register has been gathered from existing records held by GPs, hospitals and the NHS Board. Every GP in Paisley has signed up to supporting and participating in HaHP and CHD registers have been created in every practice. Access to the register is strictly limited, with full details only available to an individual's GP and consultant. If anyone does not wish their details to be on the register, they can opt out by filling in the forms contained in the Have a Heart Paisley information leaflets which are available from a wide variety of venues. |
Improving opportunities, environments and lifestyles
Paisley-wide strategies have been developed to help make healthier choices in relation to eating, tobacco and physical activity more acceptable and easier to make. In HaHP's first year,
a range of smoking cessation services has been established, including Call it Quits, a support service for people wanting to stop smoking
the number of Paisley pharmacists able to provide a tailor-made service to customers who wish to stop smoking has risen from nine to 14
innovative work with pharmacies has resulted in a unique new scheme being launched in the Paisley area in October 2001: formed in partnership with Argyll and Clyde NHS Board, the scheme allows pharmacists to prescribe nicotine replacement therapy (NRT) for the first time.
Call it Quits forms part of a wider plan aimed at reducing smoking in Paisley. Prevention, education and workplace smoking policies are all part of this work, as is reducing the amount of passive smoking. By the end of Year 1, 17 small businesses were working with HaHP to develop smoking policies for their workplaces. Projects are also underway that look at the specific needs of groups of people, such as young people and pregnant women.
CATH HICKS - EX-SMOKER 'I had been wanting to give up smoking for ages. I was feeling really unfit, which was ridiculous for someone my age. I also have two children and I hated smoking in front of them. And of course they wanted me to give up too! I think I just didn't believe that I would be able to do it. I contacted Call It Quits and was put in touch with one of the advisors. Groups didn't really appeal to me, so I opted for one-to-one sessions. The support made all the difference. I managed to give up and have now been smoke-free for nearly 5 months! I feel absolutely great and so proud of myself! I would say that I noticed the difference in how I was feeling in only a few weeks.' |
HEALTHERCISE Healthercise is a programme of fitness activities and workshops designed to tackle the major risks that can lead to heart disease. Run by Renfrewshire Council Sports Development Unit, the programme is aimed specifically at people who have not taken part in any physical activity for 18 months or so and who feel that a gym programme may be too great a challenge straight away. Each course is tailored to each participant's level of health and fitness and is made up of one 2-hour session each week, consisting of a gym workout, health information and swimming. The 6-week-long course aims to introduce people to exercise, its benefits and the fun it can offer. Launched in June 2001, Healthercise is completely free and anyone over the age of 16 who lives in Paisley can join. Everyone who applies to join the scheme receives a health check and, to further reduce any possible barriers to participation, transport is provided from central points in local communities. Guided walks have been incorporated in conjunction with the Council's Access Officer - a post part-funded by Have a Heart Paisley - who has the remit of encouraging and developing walks within the area. In its first 6 months of operation, Healthercise had over 500 requests to join the scheme, higher than initially expected. The completion rate is good and the project is recording the extent to which involvement in the course affects the long-term behaviour of participants. |
Renfrewshire Council is taking forward several initiatives in schools, neighbourhoods and workplaces that focus on the needs of vulnerable groups, such as children and the elderly in care. Current initiatives include:
Moving forward with Health Promoting Schools: taking forward the successful Quality of Life Project this encourages students to exercise regularly and aims to build the social skills and self-confidence of over 13,000 school children.
Healthercise Prescription for Life Scheme: building on the Living Plus Scheme, this encourages increased physical activity indoors and outdoors and targets people living in priority areas with low activity levels.
Healthier Eating and Exercise for Community Care Clients: linked to Healthercise, this raises awareness of the link between good nutrition and a healthy lifestyle among a vulnerable group.
Healthy at Work, Healthy for Life: focusing on the local authority workplace and targeting manual workers, this guides volunteers through lifestyle changes.
Learning and development
HaHP's learning and development strand aims to equip members of the community and professionals involved in the prevention and treatment of heart disease with the appropriate knowledge, attitudes and skills to participate in the project. A wide range of learning events has taken place and an innovative Paisley Heart Awards scheme has been established.
PAISLEY HEART AWARD The Paisley Heart Award is a unique new learning project that recognises the community's commitment to reducing heart disease. Developed in partnership with local academic institutions, health organisations and community projects and co-ordinated by Have a Heart Paisley, the scheme aims to raise awareness of heart disease while offering the opportunity to learn about related issues. It is non-competitive, flexible and free, and additional support for any special requirements is available. Current topics include Heart Start (CPR), Healthy Eating on a Budget, Getting Help with the Smoking Habit, Managing Your Stress, Active Lifestyles and Participation in Community Activities. Candidates can achieve a bronze, silver or gold award, depending on the number of topic areas they wish to cover. The course is open to everyone in the community and learning can take place in a variety of settings, including community groups, colleges and local health projects. Almost 90 local people have achieved Paisley Heart Awards so far. As James Smith, a gold award recipient describes: 'I got involved in the Paisley Heart Award through the cardiac rehabilitation unit at the RAH. I was already covering some of the areas included in the Award through the rehab programme. The Paisley Heart Award motivated me to find out that bit more. I think the main thing that made completing the award worthwhile for me was the sense of achievement it gave me. It really built up my confidence. The awards ceremony was the icing on the cake. My family were able to see just how far I had come'. 2002 will see the scheme being widened further, as Paisley's Reid Kerr College includes the Paisley Heart Award into its outreach programme. A similar award scheme for young people is planned for Year 2. |
Challenges faced
Establishing Have a Heart Paisley, with its various partner organisations and component projects looking at very different, but overlapping, areas of heart health, has been challenging. Early challenges have included:
establishing effective strategic partnerships and becoming more familiar with partners' cultures and ways of working
ensuring effective communication between HaHP's various partners
ensuring that HaHP's key components are delivered synergistically and simultaneously
working through confidentiality issues involved in establishing HaHP's disease register
developing robust planning, monitoring and evaluation arrangements.
Early lessons
Have a Heart Paisley's partners have identified a number of early lessons:
Partnership working: familiarity with partners' cultures and ways of working has improved partnership working over the past months. In particular, communication has improved since the beginning of the Project.
Working jointly and simultaneously is hard work!: HaHP is undertaking a systems approach to heart health in a focused area, involving the community and various partner agencies. Doing it all at the same time is difficult. Some things do have to get off the ground first in order to get started. Ensuring that different aspects then 'catch up' has been challenging and important management lessons have been learned.
Evaluation journey: it is vital to collect baseline information before projects start! The poor response to the evaluation team's baseline survey suggests that the local community may have had its fill of traditional research - it has been important to respond to this and to find other ways to measure change (for example, through qualitative case studies). It is important to clarify the respective roles of independent and in-house monitoring and evaluation teams at the outset. Early feedback from the independent evaluation team has helped inform current and future plans.
Flexibility: imaginative approaches are needed to tackle major risk factors (such as smoking) in ways that are in line with the community's priorities, expectations and desires.
Confidentiality: lessons learned in working through the confidentiality issues associated with HaHP's disease register will be of value in any attempt to replicate this, or similar work.
Informing policy and practice
Fundamentally, Have a Heart Paisley aims to demonstrate that an integrated, synergistic approach to CHD prevention can make a real difference to heart health in Scottish communities. The Project will offer important lessons regarding:
effective strategies to improve heart health, such as the value of a system-wide approach, what the right policy mix is and what the keys to success are
effective interventions and service developments (e.g. how health information improvements between primary and secondary care can act as platform for improved working, the benefits of patient pathways and the Health Promoting Health Service)
how to work in partnership with other agencies and disciplines and with local communities to make a real step-change in the heart health of communities, and how to mobilise and support community capacity around heart health issues
organisational development issues e.g. the value of joint health improvement plans and approaches to performance assessment; community planning and integrated delivery at all levels; and the development of Primary Care Teams and Local Authorities as public health organisations
how to facilitate change at community, professional and organisational levels.
Looking to the future
In its first year, HaHP has initiated action across a broad front. Years 2 and 3 look promising. Have a Heart Paisley offers a unique opportunity to make a lasting impact locally and, in time, stimulate and inform action in the rest of Scotland.
JESSIE McMASTER - LIFELINE BLACKHALL 'I was always hearing stories of people who had died of heart attacks in my neighbourhood. I had started thinking about my own health a few years ago when I had an angina attack, and I decided to get involved in some local groups. I soon found that there was very little for people to do locally to help them get fitter. Our women's group heard about Have a Heart Paisley quite early on. We contacted them about setting up a project that would get people out of their houses and doing something for their health - something that would be fun and sociable. We were one of the first local projects to get funding from Have a Heart. Personally, I feel absolutely fantastic now. I was forced into early retirement through ill health and I now feel 10 years younger than I did then!' |
LYNNE DEMPSTER - HEALTHERCISE PARTICIPA
NT 'I heard about Healthercise through the Women's Health Group. I didn't know if I'd like going to a gym, so the fact that I was getting to try it out for free was a big draw! I also really liked the combination of the gym work and swimming. The course is due to end in a couple of weeks and I definitely want to find a way of carrying on. It really whets your appetite for exercising. I've got much more energy now. I notice it when I'm running for the bus and suddenly the stairs up to my flat aren't such a big deal!' |
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